Refund Policy

For eligible new merchandise, request a return or exchange within 30 days after delivery. The request period starts when the parcel arrives, not when the purchase is placed.

Changed preferences and product concerns

A no-defect item may be returned after a change of mind or option selection if it remains new, unused, and in its original condition. Tell us as well about damage, defects, missing components, a wrong item, or a material mismatch with the description; a problem item need not be undamaged to qualify for review. Applicable non-waivable consumer rights are unaffected.

Request first, mail second

Email emejekuxo540@gmail.com with the order number, checkout email, reason, and photos or video of a problem when available. Wait for approval and the confirmed return address and instructions before mailing. A free prepaid return label is included in the original package; if it is absent or lost, contact us for assistance. The included label does not replace the approval step.

Exchanges and credit

Eligible exchanges depend on review and available stock. There is no restocking fee. After a refund is approved, we process and initiate credit to the original payment method within 10 days; your bank or card provider may take more time to post it.